Is OurHealth treating suspected COVID-19 cases in their clinics?
No. We encourage every patient who believes they may have COVID-19 symptoms (fever, respiratory distress such as cough, congestion, sore throat, difficulty breathing) to call us before coming into our clinic. If the phone triage turns up a suspected case, we will contact the local health department for advice on next steps.
If a patient does show up in our clinic with symptoms, the clinic staff and patient would be immediately outfitted in protective gear (N95 masks, gowns, gloves and face shields) and the patient moved to a closed off area for evaluation. If the evaluation suggests a potential COVID-19 case, the clinic staff would contact the local health department for advice on where to send the patient. Once the patient was removed from the clinic for further treatment, the room would be cleaned and left undisturbed for four hours to ensure the removal of any contagion.