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Why Health Coaching Works

As healthcare costs continue to rise for organizations of all sizes, HR teams are constantly looking for new ways to lower costs while keeping employees healthy

Health coaching is an effective and increasingly popular way to achieve healthy outcomes and bring down costs. Making a conscious investment in employee health can also drive employees to be more involved in their wellness choices, which in turn can also lower costs. Health coaching is a great first step for any organization looking to put the health of employees at the forefront of its mission – and here’s why:

It positively impacts chronic conditions

When combined with other wellness initiatives, such as regular physician visits and exercise, health coaching can positively impact chronic conditions like diabetes and hypertension. Even with focused workplace health programs, it can be difficult to track and monitor whether certain initiatives are making a measurable difference. Health coaches are trained to work one-on-one with patients and tailor information, programs, and recommendations directly to their specific use case.

With this level of customization, employees can make real strides toward wellness success, and this increase in healthy patients is reflected back on the employer’s bottom line. With measurable programs in place, employees with chronic issues are healthier and tend to stay out of the hospital.

It increases employee engagement in wellness programs

Sometimes organizations can leverage health coaching initiatives to drive engagement and utilization in wider-scale care programs. This can include initiatives such as onsite or near-site care clinics. When organizations make the decision to invest in these high-value operations, it’s important that employees see the value behind the program. Health and wellness coaches can help employees (even those who may not see the value in an easy-access care facility) understand the ‘why’ behind onsite care and drive engagement in the program.

This engagement also translates to more one-off workplace initiatives, such as fitness, stress relief, and healthy eating. Health coaches can help employees understand the logic and reasoning behind these efforts, increasing the overall participation levels of employer programs.

It makes people more comfortable with their health

Healthcare can be a stressful topic for many employees. When health, wellness, and lifestyle coaching is part of the everyday vernacular at an organization, employees are more open and comfortable with their health habits. It becomes a normal topic of conversation and engagement, which can increase employee satisfaction and forge close coworker bonds and relationships.

Health coaching works well for people who are often put off or wary of common healthcare fads or trends because it involves working one-on-one with a coach who has the employee’s health goals in mind. Employees aren’t just calling a random phone in search of answers – they’re talking with someone who knows their history and their lifestyle. Sometimes just building a comfortable environment for health and wellness can be a true catalyst for lifestyle changes. After all, people don’t just change overnight. It takes long-term, dedicated solutions to help them achieve their goals and improve their health.

To learn more about OurHealth unique model of care: Download your FREE copy of the Employer’s Guide to Onsite and Near-site Healthcare Solutions.

5 Tips for Creating a Winning Wellness Culture

Workplace managers and HR teams understand the importance of workplace wellness and how a positive work environment can increase employee engagement and, ultimately, a company’s bottom line. Problems arise, however, when organizations go to put these types of programs into action and don’t know where to start.

Consider these five straightforward, no-fuss tips to create a winning culture of health and wellness in a company.

1. Eliminate barriers to entry

For many people, time and money are the two main barriers to changing a lifestyle habit. As an employer, one of the main things to keep in mind when implementing new initiatives is to make it as easy as possible for employees to participate, which means removing these barriers to entry.

Make it easy to complete wellness-related tasks during the workday, such as exercising in the employer-sponsored gym or stopping by the onsite clinic for a midday check-up or to refill a prescription. With these services included either through employer benefits or an employer-sponsored health insurance program, your employees don’t have to worry about huge bills or subscription fees.

2. Give employees ample opportunities to practice healthy habits

Another straightforward way to foster a culture of wellness is to create more opportunities for healthy living. This can be as simple as switching out the donuts for apples in the break room or as intense as sponsoring quarterly 5ks for employee participation.

Other ways to encourage healthy habits in the day-to-day life of your employees include:

  • Offering gym memberships, workout classes, or personal training sessions as part of a benefits package.
  • Promoting movement throughout the day through initiatives like walking meetings.
  • Starting a fitness tracker club to motivate employees to reach their fitness goals.
  • Offering onsite yoga sessions or acupuncture.

3. Offer employer-sponsored education programs

One of the best ways to ensure an employer-sponsored program gains traction is to provide ample sources of education. For an organization implementing a wellness culture, it’s important to address the ‘why’ behind the culture. Education programs can help drive utilization across the organization, but only if executives also actively participate. Whether it’s a group of physicians or insurance representatives coming in to talk about preventative care tactics or community wellness groups doing a series of lunch-and-learns on local issues, any type of education can prove to be valuable.

4. Encourage a stress-free environment

While promoting healthy lifestyles is the first step to creating a culture of wellness, the next is creating a healthy work environment. Stress is one of the leading causes of discontent among employees and can lead to serious health issues.

Employers should prioritize stress relief for employees as a way of reinforcing the values of their organization. Things like complimentary massages, therapist recommendations, and team building exercises are all great places to start. Not only do these types of calming activities help relieve stress and headaches at the office, but they also help to build workplace morale.

5. Make health and wellness part of the everyday conversation

Employers looking to introduce a wellness-focused culture must realize that not everyone is at the same point in their wellness journey. Many people are looking to achieve different outcomes, and it’s impossible to prioritize everything. This is why hitting the right notes (aka addressing roadblocks, alleviating stress, etc.) is a great first step—but it’s certainly not the last.

Building a healthy workplace culture is about the employees—not employer branding—and as such, these programs are built to bring employees closer together. Employers can use social sharing, interdepartmental competition, or even a buddy system to help employees engage and interact with their peers in a healthy way.

OurHealth offers a unique approach to employer-sponsored healthcare that focuses on lowering costs while increasing access to primary care and wellness programming.

To learn more: Download your FREE copy of the Employer’s Guide to Onsite and Near-site Healthcare Solutions from OurHealth.

What to Do When Your Company is Too Small for Onsite Healthcare

By Heather Halliburton, SPHR

This article originally appeared in Employee Benefit News.

As HR leaders serving a diverse range of companies and organizations, we all constantly look for new ways to improve the lives of our employees, boost satisfaction rates and establish the company’s reputation as a leader in workforce wellness.

You may have recently researched onsite clinics – an increasing trend among large corporations – and discovered the necessary resources and investment required to successfully implement an onsite clinic are a bit out of reach for many smaller organizations.

However, this doesn’t mean your organization, with its 75, 300 or 500 employees is completely bereft of options when it comes to innovative, employee-first care options. For smaller, self-insured organizations, near-site healthcare is an affordable, scalable option.

Near-site clinics offer the same services as onsite clinics, but with reduced start-up and operating costs. The model fits well with nearly any self-insured employer, regardless of headcount. Whereas an onsite clinic requires organizations to fund, build, and staff a private clinic, near-site clinics allow employers to access a shared clinic network with multiple convenient locations.

The clinics are built and managed by a clinic solution provider, which removes the day-to-day operating logistics from the shoulders of an individual employer. There is also less long-term risk involved as the majority of the operating costs are shared across multiple employer partners.

Employees can use near-site clinics to receive personalized primary care services, expedited and lower cost lab and medication benefits, and wellness coaching — all without running up healthcare costs for self-insured employers.

A flexible, scalable option with little startup time

For smaller self-funded companies that do not have large budgets for additional benefit options, near-site clinics are certainly a more affordable option. Employers leveraging near-site clinics typically pay a per-employee-per-month (PEPM) fee and can even choose which employees are eligible for access to the services provided. As your organization grows, more employees can easily be added to your program, making it simple to scale without sacrificing employee satisfaction.

And instead of spending months (or even years) working with developers to create a usable space, planning a clinic, and staffing and launching the clinic to employees, smaller employers can tap into an out-of-the-box and ready-to-use network with near-site health clinics. Employees can start leveraging near-site clinic services and making healthier decisions right away.

Employee and family utilization

Building an onsite clinic at the workplace does not guarantee your employees or their families will actually utilize the clinic. Typically, it can take months of careful planning, promotion, and internal marketing to drive employee support, and even then there is no way to require employees to use the services provided. Participating in a near-site clinic service mitigates some of this utilization risk for employers because overhead costs are much lower.

And while onsite clinics provide an extremely convenient healthcare option for employees at the workplace, their spouses and other dependents might feel otherwise. If these dependents are covered under your employer health plan, driving lower care costs extends to them as well.

In larger metropolitan areas, near-site clinic partners have access to multiple locations across a city or region, giving both employees and their dependents more options. The multiple locations of near-site clinics also work well for larger organizations that may want to invest in onsite clinics, but also have off-site employees that need more convenient locations.

So, does near-site healthcare sound like it could be the answer for your organization? If, like me, your goals involve improving the lives of employees, boosting satisfaction rates and establishing the company’s reputation as a leader in workforce wellness, it may be time to take advantage of a healthcare model that can help us all get there.

Heather Halliburton, SPHR, is Vice President of People & Culture for Indianapolis-based OurHealth.

How to Get Buy-In from the C-Suite for Onsite Healthcare

By Kisha Alexander, PhD, MPH

As healthcare costs increase and patient care becomes more specialized, HR managers and corporate wellness teams are seeking more ways to directly impact employee healthcare costs. According to the Milliman Index, the average organization’s healthcare costs increase by 4.3% every year.

Because of this, many organization are turning to proactive wellness initiatives to drive down these costs. From corporate-sponsored employee assistance programs to subsidized employee gym memberships, many employers are pulling out all the stops when it comes to keeping employees healthy. One of the newer and lesser-known additions to this list are onsite or near-site clinics, which give employees immediate access to primary care services, strategic wellness programming, and even conveniences such as no-cost medications and labs.

One of the biggest hurdles standing between HR teams and the ability to implement these types of large-scale, long-term wellness initiatives is gaining executive buy-in. Because onsite and near-site clinics require a sizeable investment in capital and organizational effort, it’s critical for benefits leaders to understand the advantages, the impact, and the return on investment (ROI) before pitching the project to decision-makers. Below, we’ll look at a quick overview of onsite and near-site clinic ROI and then dig into the five steps to keep in mind when pitching corporate wellness initiatives to organizational executives.

Measuring the impact of an onsite or near-site clinic

When it comes time to gather executive support for an onsite or near-site clinic project, one of the biggest questions HR managers face will most likely have to do with ROI, or return on investment. Luckily, when it comes to these types of clinics, both ROI and VOI (Value of Investment) are incredibly measurable and tangible.

Onsite and near-site clinics can impact healthcare spending and overall costs by:

Reducing overall healthcare spend

For employers, high-cost health services such as specialty care, emergency visits, and referrals can steadily build up across an employee population. With access to primary care services onsite, employees can skip over costly health engagements all together, which will directly impact an organization’s annual insurance premiums. Employees can enjoy personal, accessible care without incurring excess costs on behalf of their employer.

Making employee access to health care services more affordable

Oftentimes, primary care isn’t even the most expensive part of an individual’s daily interactions with health services. Prescriptions, diagnostic tests, and other direct expenses are out-of-pocket costs that can quickly become exorbitant. With onsite and near-site clinics, employees can fill generic prescriptions for up to 20% less than market prices and obtain lab results for up to 70% lower than market prices.

Creating a culture of wellness to impact chronic care

One of the biggest influencers on an organization’s healthcare costs is employees’ chronic conditions such as diabetes, heart disease, or high blood pressure. Implementing an onsite or near-site clinic is a direct acknowledgement of these conditions, and sends a clear message to employees that the organization cares about preventive care and is ready to help in any way necessary. Creating a culture of wellness starts at the top of any organization, and investing in a clinic initiative is a great indicator to employees that the company is engaged.

Attracting and retaining new talent

As part of this culture of wellness, onsite and near-site clinics are also a great tool for HR teams looking to attract and retain top talent. Employees want to know their employers are dedicated to healthy lifestyles, and a proactive approach such as onsite clinics is an A+ branding tool. Today’s job seekers are more likely to take a position with a company that values health and wellness than one that doesn’t, which will definitely resonate with any executive team.

5 Tips for Pitching an Onsite or Near-Site Clinic to an Executive Team

With these ROI metrics in hand, it’s now time for an HR Director or team to make a case to the rest of the executive leadership. Here is a foolproof 5-step plan for pitching an onsite or near-site clinic initiative to an executive team:

 1. Map out ROI and VOI

Once the most important ROI and VOI metrics have been determined (i.e. reducing costs, impacting chronic conditions, increasing retention, etc.), it’s time to start gathering numbers. Using placeholder values at first, calculate the overall employer and employee cost savings year-over-year to demonstrate the long-term impact of a clinic. HR teams can take advantage of free ROI calculators such as this one to visualize how much cost savings is actually on the table.

2. Calculate a budget

How much an organization is willing to invest in an onsite or near-site clinic project will directly impact the project’s outcomes. A budget should not only cover construction costs of a new clinic (if applicable), but should also include furnishings, staff, and operation needs of the clinic. Be sure to calculate multiple options at various price points to use in discussion with executives to influence decisions and mitigate any risk.

3. Understand logistics

The actual logistics behind an onsite clinic are an important part of the planning process in which executive teams will be interested. Does the organization have space onsite to construct an onsite clinic, or will it have to build an offsite (or near-site) care center? Can only full-time employees receive care from the clinic, or will contract employees or interns also benefit? Will the clinic have a full-time primary care provider on duty at all times, or only on certain days? These are some things to think about before presenting the plan to other decision makers.

4. Present a timeline

If the organization has to build a new clinic or rehab existing square footage, the executive team will need to understand the timeline. It’s also a good idea to include a projected ROI timeline to show exactly when the organization will begin recouping returns and seeing a positive impact.

5. Promote internally and externally

Last, but certainly not least, leave the executive team with a detailed plan on how it will promote this new healthcare offering. How will it increase employee utilization and ensure employees (and possibly their dependents) are using the new clinic? How will the organization get the word out to potential new hires? For HR teams, an onsite or near-site clinic is a project that can continue to grow and build ROI, but only with the right promotion and branding.

About Kisha Alexander

Kisha Alexander is the Director of Wellness and Account Engagement for OurHealth. She began her work in the wellness field as a Health Coach 13 years ago and has a strong passion for health promotion and behavior change. Kisha has her Master’s in Public Health and PhD in Health and Rehabilitation Sciences.

Want to see how you can get a better return on your organization’s healthcare investment? Get a custom ROI analysis from OurHealth.

3 Reasons Why Employers Choose Onsite and Near-Site Clinics

As healthcare costs steadily rise in America, employers must find new and improved ways to deliver exceptional care to employees without increasing spend. While the average employer pays more than $10,000 per employee per year towards benefits, a steady increase in chronic illnesses coupled with decreased access to care is sending this number even higher.

This increased ‘risk’ has led to a resurgence of corporate wellness initiatives to proactively impact employer spend, employee health, and overall productivity on both sides. One of the most popular options available to employers is the onsite or near-site clinic.

Here are three reasons employers of all sizes are choosing onsite and near-site clinics to help combat rising care costs:

1. Return on Financial Investment

Employee healthcare is one of the largest expenses an employer will face (outside of payroll) and increasing access to primary care services can help drastically reduce this expenditure. Some of the most costly healthcare interactions (emergency rooms, pharmacies, out-of-network referrals, etc.) can be completely eliminated all together when employees have easy access to an on-hand physician.

 

Want to see how you can get a better return on your organization’s healthcare investment? Let OurHealth run a custom ROI analysis on your business.

Employers with self-funded healthcare plans may also find themselves responsible for high-cost services outside of the doctor’s office, like diagnostic tests and prescription refills for chronic illnesses. Utilizing an onsite or near-site clinic means working with an established network of laboratories, physicians, and pharmacies that provide quality care for less, further reducing employer-incurred costs. Employees with chronic conditions also have access to faster, more frequent care, which can help lessen the severity of these issues and reduce costly care over time.

2. Return on Talent

Building a strong culture of wellness in an organization can help employers retain current talent while attracting new employees. When an organization makes a large-scale investment in an initiative like an onsite or near-site clinic, it is sending a message to current and prospective employees that it places a strong value on the health, wellness, and overall job satisfaction. Choosing an onsite or near-site clinic also reaffirms an employer’s dedication to a healthy work/life balance, which is a top selling point for HR teams and hiring managers to promote.

Onsite and near-site clinics are a huge draw for today’s workforce and are frequently cited as a top benefit employers can provide to their teams. Investing in this type of wellness strategy also serves to increase productivity and time management with employees. It can take up to a half day for an employee to leave work, travel to an appointment, and return to the office. With an onsite or near-site clinic, employees can quickly walk or drive to their appointment, have ample time to speak with the provider and or wellness coach, and still have time left in the day to focus on priorities.

3. Return on Well-Being

It should come as no surprise to employers that happy, healthy employees are overall more satisfied with their work environment than unhealthy employees. Investing in an onsite or near-site clinic shows that an organization cares about the mental and physical well-being of their employees. It can give employees the peace of mind that someone (their employer) is in their corner when it comes to large-scale, long-term wellness strategy.

For employees with chronic conditions such as heart disease, cholesterol, and diabetes, having an onsite or near-site clinic initiative sends a clear message that an employer understands and is an active partner in preventative care. Investing in these types of wellness initiatives reinforces a company culture as one that places significant value on personal health and well-being. Having an employer that is committed to health and wellness can also encourage more employees to refocus their lifestyles.

An onsite or near-site clinic can lead to more employees receiving regular checkups, screenings, and tests over time. Additionally, employees can also receive health coaching, psychological guidance, or family health tips at these clinics.  

To learn more: Download your FREE copy of the Employer’s Guide to Onsite and Near-site Healthcare Solutions from OurHealth.

 

What is Near-Site Healthcare?

Healthcare is a topic at the forefront of many conversations these days, but it may surprise you that employersnot politiciansare increasingly the vanguard to effectively changing the healthcare landscape. How are they affecting this change? By creating cost-effective yet meaningful healthcare offerings for their employees.  

Unfortunately, many large-impact solutions require significant resources and an investment that might not be feasible for every organization’s budget. While making a large monetary investment in employee healthcare might not be an immediate priority, it’s still possible for employers to directly address personal employee carewithout a hefty price tag.

Near-site clinicslike their counterparts onsite clinicscan help employers combat common issues and streamline unnecessary complexities when it comes to delivering exceptional health services to employees. Unlike onsite clinics, which are typically located at the worksite and created specifically for one company only, near-site clinics offer shared costs among many employers and are frequently built, operated, and wholly maintained by a solution provider, which also reduces cost.  

Investing in an Onsite or Near-site Clinic Solution Directly addresses: 

Rising employer healthcare costs: Giving employees easy access to care can increase the likelihood of employees actually receiving appropriate and timely care, resulting in healthier employees. Offering a near-site clinic option can also reduce the risk of costly care episodes, such as emergency department visits, which can drive employer healthcare costs rates up, especially for self-insured employers.

Employee chronic conditions: Chronic conditions like diabetes, heart disease, and high cholesterol create significant costs for many employer healthcare plans, but these conditions are preventable and manageable. Having a one-stop clinic nearby can help employees detect early signs of chronic conditions as well as combat onset issues.

Wasted employee time: Employees can spend up to half a day traveling back and forth between a traditional doctor’s office and their jobsite. With an onsite clinic (or even a near-site clinic), employees can cut this time down significantly, or even eliminate this wasted time all together.

If your organization’s goal is to deliver proactive care to employees without increasing care costs, a near-site clinic could be the answer you’re looking for.

Advantages of Using a Near-Site Clinic Network

When an employer becomes involved in a near-site clinic, they are essentially buying into a closed network that is only open to activated organizations. While onsite clinics require development, construction, and furnishings, near-site clinics usually just require a one-time or repeating fee. Near-site clinics are typically sited in close proximity to an employer’s worksite or worksites so that it’s easy for employees to receive primary care, fill prescriptions, have diagnostic tests run, and even address workplace injuries in a timely manner. Many near-site clinics also offer health coaching services to help employees work on fitness goals or address chronic conditions.

OurHealth currently has a network of near-site clinics in Indianapolis and Charlotte.

Near-site clinics also offer extensive employer benefits on top of employee health services, even outside of the decreased investment required to participate. Newer and smaller companies can easily join a near-site clinic network, which can serve to attract new employees while retaining current ones. Some clinic networks even have multiple locations, meaning employees can visit any clinic in the network, depending on their location.

Differences Between Near-Site and Onsite Clinics

The biggest difference between a near-site clinic and an onsite clinicoutside of locationis cost. Onsite clinics require significant employer investment and resources, with dedicated time being a major factor. Near-site clinics are developed, built, and even managed by outside organizations, reducing internal involvement significantly. Near-site networks are often more convenient to employees because of their multiple location offerings, making it easier for them to receive care on a regular basis.

How to Get the Best of Both Worlds

Onsite clinics are a popular option for employers who want to deliver maximum long-term care to employees. If your organization is looking to deliver long-term benefits as well as widespread care, onsite and near-site clinics can be used in tandem. Delivering the ‘best of both worlds’ to employees provides the convenience of onsite care alongside the flexibility of near-site locations.

Interested in touring a clinic?  We’d love to show you around. Click the button to schedule a clinic tour with OurHealth.

Both onsite and near-site clinics deliver primary health care to employees and eligible dependents with little to no cost passed along to the employee. While employees may take advantage of an onsite clinic for the convenience of location, their dependents may find it easier to rely on a near-site network location that proves easier to access. Either way, the health services provided are easy to engage with for all parties involved. As employers, this approach represents an incredible opportunity to set your company apart from competitors when recruiting new talent or looking to keep retail current talent.

Get Started with a Near-Site Clinic Today

Ready to jump-start your employee healthcare offerings without increasing overhead costs? Onsite and near-site clinic networks, like the ones offered by OurHealth, can help increase both healthcare ROI and employee wellness. You can learn more about near-site clinics at www.ourhealth.org.

5 Ways Onsite and Near-Site Clinics Can Deliver Savings

When it comes to healthcare initiatives, employers often look for low-cost, immediate-impact options that are supposed to deliver ‘big bang’ results without the high price tags. Too often, however, these low-cost initiatives disappoint by delivering low-quality outcomes, resulting in a continuous cycle of new program additions, higher costs, and rigid guidelines that employers and employees alike must abide by.

Employee healthcare is one of the largest expenses an employer will incur. As such, it deserves a quality, long-term savings approach in order to keep costs lower. While it may sound counterintuitive, investing in initiatives like onsite or near-site clinics can actually mean increased ROI both in the shortand especiallythe long term.

While these clinics require a considerable amount of start-up investment, the potential ROI is incredibly tangible and can provide significant dividends for organizations that take the leap sooner than later.

Here are 5 ways onsite and near-site clinics can deliver long-term savings:

1. Redirecting Primary Care Visits

In today’s unpredictable claims environment, employees are given a plethora of physician choices. However, only a handful of those physicians are likely covered by the employer’s health insurance plan of choice. Instead of continuing to use this approach where employees struggle to even identify a physician they want to see that’s actually covered under their policy, they can visit an onsite clinic whichalong with providing quality care without travel timehas no fluctuation in cost and little to no surprise charges. Employees also know what they’re going to be charged ahead of time, thanks to transparent employer communication.

2. Reducing Avoidable ED Visits

One of the largest costs to an employer’s health insurance bill is the Emergency Department – an average visit costs $1,233. Incredibly, a whopping 71% of ED visits are unnecessary, which means the cost was avoidable. But many patients are compelled to use the ER as their source for care – simply because they have no other source for care – especially in time of need.

By offering employees onsite and near-site clinic access with options for acute care needs, many non-emergent and unnecessary ER visits can be avoided. Patients will have convenient access to a dedicated primary care provider for acute needs such as back pain, stomach aches, urinary tract infections, as well as long-term effective treatment for chronic conditions such as diabetes or high blood pressure, whose acute symptoms can land patients in the ER with surprising regularity. Delivering improved access to care through onsite clinics gives employees an easier option for emergency care than driving all the way to an ED or calling a very costly ambulance. In many circumstances, onsite clinics can readily deliver the necessary acute care for these employee ‘emergencies,’ helping them avoid the EDand the ED costsall together.   

3. Keeping Costly Specialty Referrals in Check

In today’s network-based healthcare environment, specialty care referrals are made based on in-network relationships and partnerships, which doesn’t always equate to providing patients with the highest level of care. Instead of only allowing employees to visit certain specialists, employees with access to an independent, unaffiliated onsite or near-site clinic can be referred to whomever provides the best quality care at the best value, regardless of network. Having the independence to operate outside of traditional hospital or physician network boundaries allows independent onsite clinics to deliver high-quality coordinated care without compromising on value.

4. Controling Direct Costs to Labs and Pharmacies

Another important component of self-funded healthcare is direct costs, which includes pharmaceuticals and diagnostic lab tests. Some onsite and near-site clinics, such as those OurHealth provides, include onsite dispensaries with the most frequently prescribed medications in stock. These generic drugs can be obtained for almost 20% lower than market prices, delivering the cost savings directly back to employers. Laboratory tests also present a high-cost charge for employers, but with onsite clinics that leverage lab test purchase agreements in bulk, lab prices can be discounted at least 70% lower than market prices.     

5. Managing Chronic Conditions

One of the main reasons employers invest in onsite clinics is to help employees that battle chronic conditions maintain healthy outcomes. Providing easy access to care makes it easier for employees with chronic conditions to visit the doctor, keep up with improvement plans (losing weight, monitoring blood pressure, etc.), and feel motivated to lead healthy lifestyles—all without having to leave the job site. Having a wellness-focused organization can also help identify chronic conditions such as diabetes or heart disease early and help prevent worsening or spreading. Investing in an onsite or near-site clinic is the best way to show employees that the company is invested in their health, which is a motivating factor to live well.

Start Saving Today with Onsite and Near-Site Clinics

For high-impact wellness initiatives to actually deliver value and results, a significant investment is a must. Fortunately, the savings is readily available for organizations who take steps towards delivering a new kind of healthcare to employees. Organizations like OurHealth are providing high-quality, long-term onsite and near-site health clinics to employers looking to cut back on healthcare costs.

To learn more: Download your FREE copy of the Employer’s Guide to Onsite and Near-site Healthcare Solutions from OurHealth.

Available Now: Guide to Onsite and Near-site Healthcare

In this comprehensive guide for executives and HR and benefits leaders, you’ll get real-world information and practical strategies for delivering employer-sponsored healthcare. You’ll learn about onsite and near-site clinic solutions and how they can help reduce healthcare costs, create greater well-being for employees, and drive improved outcomes for employees’ health.

Ready to learn more about how OurHealth’s model of employer-sponsored onsite and near-site clinics can help your business create real healthcare savings?

4 Reasons to Say “Yes” to Onsite Healthcare

BY BEN EVANS, CEO & CO-FOUNDER, OURHEALTH

Scheduling a doctor’s appointment is hard. Leave work early. Come in late. Work through lunch. Finally get there only to have to fill out a mountain of paperwork and wait 30 minutes for a 5-minute appointment. And that’s not even the worst part. The worst part is that the system is reactive and does a horrible job of keeping people healthy.

Face it, the American healthcare model has broken down into this tangled, complicated system with soaring costs, long wait times and a complex system that is nearly impossible for employers, consumers and health providers to navigate. OurHealth, an Indianapolis-based provider of onsite and near-site clinics, is working hard to flip that model. If we make healthy, happy employees the No. 1 priority, healthy outcomes, decreased costs, and increased productivity will most certainly follow.

And leading employers are playing a huge part in the transformation. More than 40 companies on Fortune’s list of the “100 Best Companies to Work For” in 2016 offer an onsite clinic in order to control the rising cost of healthcare, including USAA, Goldman Sachs, CustomInk and Capital One Financial.

But onsite clinics are not just for the Fortune 100. OurHealth has clients that run the gamut from local start-ups with a few hundred employees to major school systems and municipalities with several thousand. The enterprise wellness industry is growing at nearly double the rate of the overall economy according to an IBIS World Industry Report about corporate wellness services in the U.S.

And uncertainties in the healthcare industry aren’t slowing the trend. According to a 2015 Towers Watson survey, two-thirds of large employers with onsite health facilities say they’re planning to expand them, further validating the idea the clinics are truly reducing costs for companies and providing exceptional care for the employees that use them.

Here are the four biggest reasons these companies are saying “yes.”

1. Convenience

With onsite and near-site healthcare clinics, your doctor is just steps—or a short car ride—away. The idea behind the clinics is to provide easy access and immediate attention, at little or no cost, for a host of health services employees would normally have to leave work to receive. Because off-site medical appointments can legitimately consume a half day or more of an employee’s time, giving employees convenient clinic access that’s nearby keeps them physically and mentally present and reduces lost productivity.

Onsite clinics also effectively deliver healthcare to everyone in your company, including those who otherwise wouldn’t have a primary care provider. For workers who already have a regular provider, clinic services can complement, rather than replace, their preferred primary care providers.

If your company doesn’t have the headcount, budget or physical space for an onsite clinic, consider a network of near-site clinics that multiple companies share. OurHealth has pioneered this model with its MyClinic and has greatly reduced the barrier to entry as a result. Access is immediate because the network is already built out and convenience is unrivaled because we strategically place them where the hot spots of the local population live. Moreover, the MyClinics will change your mental model of what a clinic looks like. Half spa, half coffee shop, modern furniture, Spotify playlists in the background in addition to friendly, high quality health providers that want to deliver medicine in a personalized way which they simply can’t do when they’re part of a major healthcare system.

2. Affordability

Onsite and near-site clinics give both employees and companies healthy returns on their productivity and bottom lines. Clinics at or close to work are much better than implementing another costly, off-site program that doesn’t get adopted and quickly eliminates the cost savings you sought to begin with. Although much of the cost saving data that comes from companies using onsite or near-site clinics is anecdotal by each business’ experience, one study by the U.S. Chamber of Commerce shows this type of well-designed, convenient health program can have a return on investment of $1.50–$3 per dollar spent over a two- to nine-year timeframe. That return on investment can benefit your company’s bottom line for years to come, as affordable, quality care helps keep medical leave down and employee productivity up.

It’s important to realize healthier employees are better for your health insurance budget. As more and more make the shift to high deductible health plans its critical to give your employees the tools to make more thoughtful decisions around how they spend their healthcare dollars.

Want to see how you can get a better return on your organization’s healthcare investment? Get a custom ROI analysis for your business from OurHealth.

Making preventive and first aid services available on or close to your worksite will reduce the use and cost of hospital emergency rooms visits – the highest place to get medical services – for non-emergency or otherwise avoidable conditions. On-site or near-site clinics can be specifically designed to make sure all employees participate in services and are tailored to the services your employees use most.

Preventive services made available through onsite and near-site clinics also encourage better long-term employee health. Providing low- or no-cost resources and treatment close to work will increase use of preventive and wellness programs, therefore lessening the severity of common illnesses, managing chronic conditions with regular checkups, improving and correcting prescription use and boosting employee patient health outcomes overall.

Additionally, clinics can help your company focus on population-specific health goals like reducing blood pressure and high cholesterol levels, which can potentially eliminate reliance on medications or future health issues caused by those health issues.

Giving access to onsite and near-site healthcare clinics builds a continually healthy, cared-for workforce over time, creating a “health equity” with returning value year after year.

3. Increased productivity

A healthy workforce is more productive. Implementing an onsite or near-site clinic for your company has a return on talent for your employee productivity, and it’s no secret human talent is at the heart of business performance and success.

The idea that healthy people are generally happier and more productive isn’t new. Workplace clinics were developed decades ago for companies in industries with high occupational injury rates. Those companies, which employed doctors and nurses to treat workers, were some of the first employer-sponsored clinics to provide care for workers in shipyards and steel mills before World War II. In recent years, the model has seen a resurgence because of rising healthcare costs, which have prompted employers to look beyond traditional occupational health to offer broader primary care for all types of workers in all types of industries.

OurHealth nurse and patient

Onsite and near-site clinics also hold value for recruiting new talent and retaining the talented employees you already have. Nearby, high-quality healthcare and wellness programs from these clinics will give your company an edge in the recruitment marketplace and make talent attraction and retention easier – especially for millennials, who are seeking well-rounded, nontraditional workplaces with a wide range of benefits.

4. Empowered employee health decisions

Above all else, convenient care close to work gives employees peace of mind.

Onsite and near-site clinics have a return on well-being for workers and shows you are actively listening and that you’re willing to create a culture where wellness comes first. By providing workplace clinics, you are empowering your employees them to make active, informed choices in their health care and lifestyle.

Many clinics even offer hour-long appointments with plenty of time for personal attention, questions and health coaching. Many clinics also provide out-of-office referrals and recommendations for employees who need other types of doctors for more specialized care outside of what the office can provide. Some clinic providers even offer follow-up calls and assistance with appointments to ensure patients are using all resources available. The payoff from these resources and touchpoints for employees during and after appointments often have a wellness value that can’t be calculated.

In addition to serving employees, employers can choose to support dependents on the specific healthcare insurance plan they decide on, adding to the idea that these clinics are a well-rounded and modern approach to health for companies that seek to ease employee work-life balance strains and costs. In short, the clinics prove your company cares about your employee’s individual and family quality of life.

Launching a close-to-work clinic gives everyone, from the CEO on down, the opportunity to get and stay healthy while also being productive and empowered. Establishing an onsite or near-site clinic for your employees goes beyond your company. It shows your company is willing to move toward a new global business culture where companies put employee health and benefits first.

About OurHealth

Indianapolis-based OurHealth is a provider of onsite and near-site primary care clinics and services focused on enhancing the patient experience and lowering healthcare costs for businesses of all sizes. OurHealth offers a comprehensive healthcare approach to its clients and their employees, which includes primary and urgent care services, wellness services, onsite laboratory and medication dispensing services and referral guidance. OurHealth has healthcare clinics in Indiana, North Carolina, Illinois, Pennsylvania and Tennessee.

To learn about how an onsite or near-site clinic solution can deliver benefits like these, request a free healthcare ROI analysis from OurHealth. 

Is Onsite Healthcare Right for Your Company?

BY BEN EVANS, CEO & CO-FOUNDER, OURHEALTH

It’s no secret that healthcare in America faces difficult challenges. Among the biggest are lack of access for patients, escalating costs for benefit providers, and a tough system to navigate for consumers and health providers.

By 2025, the Centers Medicare and Medicaid Services predicts our country’s spending on healthcare will increase from $3 trillion to more than $5 trillion. The Association of Medical Colleges predicts an even worse scenario: That by 2030 we’ll be more than 100,000 doctors short of need – and that number doesn’t even consider the anticipated shortage of nurses and supporting staff.

When it comes to navigation, even the most basic element of healthcare – the doctor’s appointment – poses a challenge. Between scheduling the appointment, driving to the doctor’s office, filling out paperwork, waiting in the waiting room, and being seen, most patients need to schedule a half-day off work – all for an appointment that may have lasted five minutes or less. And on behalf of the provider, most health systems are pushing for higher and higher visits per hour which means that the doctors and providers can’t spend quality time with their patients. It’s an assembly line that leaves both the doctor and the patient feeling like this isn’t what they signed up for. And they’re right.

The good news is that employers and healthcare providers are actively partnering to answer these challenges. One solution that’s gaining in popularity is employer-sponsored primary care clinics, which can be located on the employer’s campus or nearby. This solution has shown to decrease costs, increase access to care, improve health outcomes, and create a more productive workforce. For more than 40 organizations on Fortune’s 2016 list of the “100 Best Companies to Work For,” an onsite healthcare clinic is a strategic asset to control the rising cost of healthcare and create improved organizational value, including examples such as USAA, Goldman Sachs, CustomInk, and Capital One Financial.

And not only are smart organizations investing in onsite healthcare, they’re increasing that investment. According to a 2015 Towers Watson survey, more than two-thirds of large employers that currently offer onsite healthcare plan to expand them.

Establishing onsite healthcare is a sizable investment – so how will you know investing is the right direction for your organization? Here are a few factors to consider:

NO. 1 – ESTABLISHING ONSITE CARE PROVIDES IMMEDIATE BENEFITS, INCREASED ACCESS

It isn’t unusual for a reputable, in-network doctor to be a 30-minute drive away, especially in large cities. However, for employers with onsite and near-site healthcare clinics, an employee can enjoy the ease of a short walk, or drive, to a trustworthy provider. The clinics provide care, at little or no cost, for a variety of health services that would typically require employees to leave work. Employees often spend at least a half day, if not more, at an off-site medical appointment so providing them convenient clinic access can enhance physical and mental health, as well as reduce lost productivity.

An added benefit of onsite clinics is their ability to effectively deliver healthcare to everyone at an organization, including those who otherwise wouldn’t have a primary care provider. Employees who have chosen a preferred primary care provider can utilize the clinic services as a complement, rather than a replacement to their current provider.

For organizations who don’t have the headcount, budget or physical space to support an onsite clinic, consider a network of near-site clinics that multiple companies share. With near-site clinics, patients receive immediate access since the clinics are typically conveniently located in relation to where employees work and live. These clinics may even flip the script on the mental model of what a clinic looks like with patients enjoying modern furniture and popular Spotify playlists in the background.

NO. 2 – THINK LONG-TERM

Investing in improving your workforce’s health and productivity takes a commitment beyond capital – it takes time. If you’re considering an onsite or near-site healthcare model expect a three- to five-year commitment for best returns. A study from the U.S. Chamber of Commerce reported that a well-designed, convenient health program can have a return on investment of $2–$3 per dollar spent over a two- to nine-year timeframe. Since quality care can keep medical leave down and employee productivity up, this return on investment can benefit your company’s bottom line for years.

Beyond the importance of employee wellbeing, it’s a simple fact that healthier employees are better for an organization’s health insurance budget. Given the prevalence of high deductible health plans, it’s critical employees have the tools to make more thoughtful decisions around how they spend their healthcare dollars.

Preventive services at low- or no-cost close to work can increase the use of wellness programs and encourage better long-term employee health. This lessens the presence of chronic illnesses which require regular checkups, a variety of prescriptions and decreased productivity. These precautionary offerings can boost employee patient health outcomes overall. When employers offer access to onsite and near-site healthcare clinics they build a workforce that is continually healthy which creates impressive “health equity” with returning value year after year.

NO. 3 – INSPIRE A CULTURE OF WELLNESS

Companies need to know if their employee population is at risk for costly medical issues such as high blood pressure, cholesterol and diabetes. The biggest benefit for onsite and near-site health clinics is undoubtedly peace of mind for employees. It indicates that employers are listening to the concerns of their population, and willing to build a culture where their employee wellness comes first, above all else.

In addition, the onsite healthcare model encourages employers to commit to a full health and wellness programmed approach that includes biometric screenings, incentives, wellness programs like webinars and more. Offering workplace clinics encourage employees to make thoughtful, informed choices in their lifestyle choices.

When employees visit their workplace clinic they can enjoy a 20 – 40 minute appointment, or long if needed, with ample opportunity to speak with the provider regarding any questions they have or discuss health coaching recommendations. In general, employees appreciate the personal attention which is so infrequent in most healthcare appointments.

NO. 4 – INVESTING IN WELLNESS PRODUCES RETURNS ON TALENT

Perhaps a CEO has challenged his or her director of talent to find more key benefits to tout during recruitment or to increase talent retention. As most of us know, successful organizations understand that human talent is at the heart of any strong business. Companies can experience a return on talent for employee productivity when they add an onsite or near-site clinic given a healthy workforce is a productive workforce.

The concept that healthy people are happier, more efficient workers isn’t novel. The first workplace clinics were implemented for industries with high occupational injury rates. In fact, this set the standard for the employer-sponsored clinics which would come later in history. These clinics cared for workers in shipyards and steel mills before World War II.

Onsite and near-site clinics have experienced a resurgence due to the ever-increasing cost of healthcare, which has encouraged employers to reinvent healthcare offerings for employees and provide a wider array of primary care for workers regardless of their industry.

Many organizations struggle with recruiting and retaining strong talent, but luckily incorporating onsite and near-site clinics holds immense value for prospective and current employees. Giving employees access not only to nearby, high-quality healthcare but also wellness programs to incentivize healthy habits, will provide an edge in the recruitment marketplace and make talent attraction and retention easier. Millennials resonate with these types of benefits as they continue seeking revolutionary workplaces.

Discover how an onsite or near-site clinic solution can help your organization gain these advantages with a complementary healthcare ROI analysis today.