OurHealth Patient Success: Michael’s Story

Michael Griswold of Charlotte struggled with obesity for most of his adult life. Years of unhealthy eating and a lack of regular exercise took its toll and Michael eventually reached upwards of 300 pounds. He knew his lifestyle put him at risk for diabetes, but he rarely sought medical care unless he was sick.

Michael could access OurHealth’s Charlotte MyClinic network as an employee benefit through his job with Mecklenburg County in North Carolina. The County incentivizes employees who complete an annual biometric screening, so he scheduled an appointment. The results ultimately confirmed his fear—Michael had Type 2 diabetes.

His hemoglobin A1c measured 7.6 percent. A hemoglobin A1c test correlates to a patient’s blood sugar over the previous 90 days. A reading above 6.5 percent indicates diabetes, according to the American Diabetes Association.

“There was initial shock,” Michael says. “It was a realization that, ‘Okay, so it’s real now and I have to put together a plan to address it.’”

Michael was prescribed diabetes medication to help control his blood sugar and during a follow-up appointment, OurHealth physician Dr. Lloyd Bridges suggested he try health coaching. That’s where he first met Nate Littlefield, a health coach at OurHealth.

“From the outset, I wanted to set some phase goals that were realistic and attainable,” he says. “The first one was, ‘Let’s get to 10 pounds,’ and then that happened really quick. It just melted off.”

Nate helped Michael establish a regular workout routine, coached him on healthy meal planning and taught him how to count calories using an app on his phone. Michael was determined to get his health back on track and took Nate’s advice to heart.

“Nate has been really great,” Michael says. “He was willing to listen to what had happened or the challenges or successes that I’d run into since we last talked and then offer some strategic feedback on how to either overcome those challenges or offer that pat on the back for the successes.”

Michael says his regular meetings with Nate helped him stay accountable to his goals. Since starting health coaching, Michael has lost over 70 pounds, he’s shed 10 inches off his waist, his A1c has returned to a normal level and he no longer takes diabetes medication. He essentially reversed his diabetes through healthy lifestyle changes.

Michael is fully committed to his new lifestyle and has even signed up for a couple of 5k races in the near future. He credits his success to his own determination to make healthy changes, and the personalized, one-on-one support he received from Nate.

OurHealth relocates headquarters to downtown Indianapolis amidst rapid business growth

Employer-sponsored clinic provider moves its headquarters operations to Indianapolis’ Market Tower building 

INDIANAPOLIS – Building on more than a decade of operations in Marion County, OurHealth today announces the relocation of its corporate headquarters from the city’s northside to Market Tower in the heart of downtown Indianapolis’ business district. The company is hiring for dozens of open positions, including finance, member relations, IT and engineering roles at its headquarters. 

Founded in 2009, OurHealth’s system of industry-leading near-site clinics, called the MyClinic network, significantly lowers the barrier to entry by allowing employers to gain immediate access to a network of primary care clinics. The company operates primary care clinics in six states, including Indiana where it has been headquartered since its inception. OurHealth was formerly headquartered in OneAmerica Tower in downtown Indianapolis but it has been on the city’s northside since 2017.  

“We’re thrilled to be back in the heart of the city’s business district,” said CEO, Ben Evans. “Downtown Indy is flourishing more than ever, which is a perfect match for OurHealth’s thriving culture. We’re excited about our growing business and this move represents an opportunity to attract top talent whose energy and passion for improving patient lives and saving employers money matches ours.”  

OurHealth, the nation’s largest near-site healthcare clinic network, has recently undergone rapid growth, highlighted by its expansion into Cincinnati, Ohio, earlier this year.  

In addition to expanding its clinic footprint, OurHealth has grown its client roster across all markets. Harris Teeter, a supermarket chain in Charlotte, North Carolina, and Hamilton County, Ohio, in Cincinnati both recently joined OurHealth’s networks. Other clients include the City of Indianapolis and Marion County, City of Charlotte, Anthem, First Financial Bank and the Indianapolis Airport Authority.  

OurHealth is on a mission to save employers $1 billion in healthcare costs, and to date has saved its clients more than $160 million. The company takes a patient-focused approach to care, including waiting times of less than five minutes, appointments that average 20 – 40 minutes and a patient satisfaction score of 98 percent.  

 In 2018, OurHealth patients lost a combined 40,000 pounds and 32,000 points of LDL (“bad”) cholesterol. OurHealth clients enjoy an average savings of 17 percent on health plan costs through better management of chronic conditions, ER avoidance and reduced lab and drug costs.  

 ### 

About OurHealth 

OurHealth provides employer-sponsored healthcare to organizations of all sizes via its onsite and near-site primary care clinics. OurHealth offers a comprehensive healthcare approach to its clients and their employees, which includes primary care services, wellness services, onsite laboratory and medication dispensing services and referral guidance. OurHealth operates clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee. To learn more about OurHealth, visit www.ourhealth.org. 

OurHealth Patient Success: Lisa’s Story

Athletics have always been a big part of Lisa Herron’s life. She’s a former aerobics instructor, kickboxer and runner. In 2012 alone, Lisa completed six half-marathons.

But her genetics ultimately caught up with her. Over the last few years, Lisa underwent a foot surgery, followed by two cervical spine surgeries. She says it made it difficult to stay physically active.

In early 2019, Lisa started a job at OneAmerica Financial Partners in Indianapolis. She was due for her annual physical and could access OurClinic @ The Tower as a part of her employer benefits, so she scheduled a biometric screening. The results were a stark wake-up call.

“They didn’t come back favorably,” she says.

Lisa’s A1c measured 8 percent and her triglycerides measured over 500 mg/dl. An A1c reading above 6.5 percent indicates diabetes, while a triglyceride reading of 500 mg/dl falls in the “very high” range, according to the Mayo clinic.

Lisa had no idea she was at risk of diabetes. There’s a family history, but she says the thought never crossed her mind.

“It scared the daylights out of me,” she says. “But I wanted to live. In the past few months, I’ve lost four friends because of heart attacks and strokes, so it fueled me to be healthier.”

Lisa joined a diabetes support group and her benefits manager at OneAmerica encouraged her to try health coaching. That’s where she first met Debbie Richardson, a health coach with OurHealth.

Lisa was determined to change her lifestyle and get healthy. She began meeting regularly with Debbie and together they charted a healthy path forward that focused on lifestyle changes, not medication. She also joined a gym and started exercising several times per week.

Lisa says changing her diet was the hardest part.

“I love to cook, so I’ve had to reinvent the wheel of having healthier options,” she says. “Debbie’s guidance was that 90 percent of what goes on my plate needs to be vegetables with a clean protein.”

Lisa committed to eating only 1,600 calories per day and stuck with it. To help hold her accountable, Debbie helped her sync an app on her phone with her Fitbit so she could monitor her daily calorie intake.

Within three months of starting health coaching, Lisa’s A1c and triglycerides both dropped to a healthy measure (without the use of medication) and as an added bonus, she lost 30 pounds.

Lisa credits her success to the accountability and guidance she received from Debbie, and the support of her employer and the OurHealth clinic staff.

“She’s embraced the entire journey for me,” Lisa says. “The whole clinic and my employer more than wrapped themselves around me. It’s nice having the accessibility to have it done right here at our office building.”

Today, Lisa says she feels great and is full of energy. In May, she logged 100 miles on the treadmill. And her positive attitude has influenced friends and family to also make healthy lifestyle changes. Lisa’s mother recently lost 15 pounds while her boyfriend dropped 30 pounds.

“I’m trying to be a kick-ass 50-year-old,” she says, adding that she’s already signed up for the OneAmerica 500 Festival Mini-Marathon in 2020.

“This isn’t just a quick fix for me,” she says. “I have to own this destiny. That’s been my biggest takeaway from Debbie. This isn’t going to be three months and ‘Oh, look at what I did.’ Because of genetics and my age, this will be my lifestyle moving forward.”

Harris Teeter Selects OurHealth for Near-Site Clinic Solution

Supermarket chain is latest employer to join the Charlotte MyClinic network

CHARLOTTE (May 21, 2019) – OurHealth, the nation’s leading provider of near-site primary care clinics for employers, today announced a partnership with supermarket chain Harris Teeter.

OurHealth will provide a full suite of primary care services, including wellness screens, physicals, acute care and health coaching for the company’s more than 2,500 Charlotte-area associates and their covered dependents. Based in Matthews, North Carolina, Harris Teeter operates over 230 grocery stores and 14 fuel centers across the South Atlantic states.

OurHealth entered the Charlotte market in January 2016 with its system of industry-leading near-site clinics, called the MyClinic network, and today has five convenient locations around the city: Uptown, Tower Place, Northlake, Wilkinson Boulevard and Albemarle Crossing. The partnership with Harris Teeter adds to OurHealth’s growing client roster, which includes the City of Charlotte, Mecklenburg County and Belk Department Stores.

The MyClinic network significantly lowers the barrier to entry by allowing employers to gain immediate access to a network of primary care clinics that are conveniently located within a 10-minute drive of the employee’s home or office. OurHealth’s MyClinic network includes seven clinics in Indianapolis and three in Cincinnati.

“Being an incredible place to work and shop starts with having associates who feel their best and provide world class service to our shoppers,” said Danna Robinson, communication manager for Harris Teeter. “Being healthy is a big part of that equation, and we’re thrilled to be able to offer our valued associates primary care through OurHealth.”

Employers are attracted to OurHealth’s model for three key reasons — improved access to care for their employees and their dependents, independence from any hospital system or network allowing for unbiased referrals and robust reporting capabilities that allow business owners to easily understand their return on investment.

“We’re excited to welcome Harris Teeter to our growing Charlotte MyClinic network,” said Ben Evans, OurHealth CEO and co-founder. “Savvy businesses are actively working to make an immediate impact on their health spending, and our model has proven an effective solution for our Charlotte partners.”

OurHealth is on a mission to save employers $1 billion in healthcare costs, and to date has saved its clients more than $160 million. The company takes a patient-focused approach to care, including waiting room times of less than five minutes, appointments that average 20 to 40 minutes and a patient satisfaction score of 98 percent.

In 2018, OurHealth patients lost a combined 40,000 pounds and 32,000 points of LDL (“bad”) cholesterol. OurHealth clients enjoy an average savings of 17 percent on health plan costs through better management of chronic conditions, ER avoidance and reduced lab and drug costs. OurHealth clients include a wide range of employers of all sizes and industries, including the City of Indianapolis, Anthem, First Financial Bank, CNO Financial Group and the Indianapolis Airport Authority.

###

About OurHealth

Founded in 2009, OurHealth provides employer-sponsored healthcare to organizations of all sizes via its onsite and near-site primary care clinics. OurHealth offers a comprehensive healthcare approach to its clients and their employees, which includes primary care services, wellness services, onsite laboratory and medication dispensing services and referral guidance. OurHealth operates clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee. To learn more about OurHealth, visit www.ourhealth.org.

OurHealth partners with Hamilton County and opens its newest Cincinnati MyClinic in popular downtown location

Primary care clinics provide convenient, affordable healthcare via patients’ employer-sponsored health plans

CINCINNATI — OurHealth, the nation’s leading provider of near-site primary care clinics, today celebrated the grand opening of its third Cincinnati MyClinic network location at Fourth and Main streets.

OurHealth announced its planned expansion to the Cincinnati market in July 2018 and has since opened clinics at the Springdale Town Center and The Shoppes at Kings Mills. This month’s grand opening of its downtown location at Fourth and Main is the company’s third MyClinic in the greater Cincinnati metropolitan area. A fourth location is expected to open later this year in Green Township.

The opening of OurHealth’s MyClinic @ Fourth & Main coincides with its latest partnership with Hamilton County, Ohio. The company will offer comprehensive primary care and wellness services to the county’s 3,750 employees and their spouses and dependents. Other Cincinnati employers utilizing OurHealth’s services include First Financial Bank, Rumpke, ADVICS and Carestar.

“Providing convenient and affordable primary care when and where our employees need it will go a long way toward improving their overall wellness and quality of life,” said Jeff Aluotto, Hamilton County Administrator. “That, combined with the financial savings of having a healthier and more productive workforce creates a win-win-win scenario for the County, its employees and our taxpayers.”

OurHealth’s system of industry-leading near-site clinics, called the MyClinic network, significantly lowers the barrier to entry by allowing employers to gain immediate access to a network of primary care clinics that are conveniently located within a 10-minute drive of the employee’s home or office. The Cincinnati expansion adds to OurHealth’s growing MyClinic networks in Charlotte and Indianapolis.

“We’ve already seen tremendous engagement from our Cincinnati patients and employer partners in the first three months of operations, and we’re excited to see continued growth and a track record of success,” said co-founder and CEO, Ben Evans. “The momentum is proof that providing cost-effective and convenient care makes a real difference in the health and well-being of our customers’ workforce while also creating significant cost savings.”

Employers are attracted to OurHealth’s model for three key reasons — improved access to care for their employees and their dependents, independence from any hospital system or network allowing for unbiased referrals and robust reporting capabilities that allow business owners to easily understand their return on investment.

OurHealth is on a mission to save employers $1 billion in healthcare costs, and to date has saved its clients more than $160 million. The company takes a patient-focused approach to care, including waiting room times of less than five minutes, appointments that average 20 to 40 minutes and a patient satisfaction score of 98 percent.

In 2018, OurHealth patients lost a combined 40,000 pounds and 32,000 points of LDL (“bad”) cholesterol. OurHealth clients enjoy an average savings of 17 percent on health plan costs through better management of chronic conditions, ER avoidance and reduced lab and drug costs. OurHealth clients include a wide range of employers of all sizes and industries, including the City of Indianapolis, the City of Charlotte, Anthem, CNO Financial Group, and the Indianapolis Airport Authority.

###

About OurHealth

OurHealth provides employer-sponsored healthcare to organizations of all sizes via its onsite and near-site primary care clinics. OurHealth offers a comprehensive healthcare approach to its clients and their employees, which includes primary care services, wellness services, onsite laboratory and medication dispensing services and referral guidance. OurHealth operates clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee. To learn more about OurHealth, visit www.ourhealth.org.

OurHealth adds experienced market leader to accelerate growth in the Southeast

John Leary brings 30 years of healthcare experience, passion for primary care

CHARLOTTE — OurHealth, the nation’s leading provider of near-site primary care clinics, today announces the hire of John Leary as Vice President for the Southeast Region.

Leary joins following an unprecedented year of growth for the healthcare company and is charged with adding to the momentum of establishing OurHealth as the No. 1 employer-sponsored clinic provider in the Carolinas. He brings more than 30 years of healthcare experience, including health systems and plan design, corporate health and wellness, digital wellness and disease management solutions.

“Charlotte is the tenth most expensive market in the U.S. for medical care, and employers here are paying far too much,” said Leary. “I strongly believe in the power of primary care and the impact it can have on an individual’s life when it is accessible and proactive in addressing preventable health issues. I’ve experienced many models for tackling this problem, and no one does it as effectively as OurHealth. I can’t wait to bring our solution to even more employers.”

OurHealth entered the Charlotte market with its industry-first MyClinic network in January 2016 and today has five convenient locations around the city, including Uptown, Tower Place, Northlake, Wilkinson Boulevard and Albemarle Crossing. The company’s client roster includes marquee employers like the City of Charlotte, Mecklenburg County, Belk Department Stores and Harris Teeter.

“Demand for OurHealth has never been stronger, and we’re excited to add someone of John’s caliber to our team in Charlotte,” said OurHealth Chief Revenue Officer Chad Ashcraft. “Local leadership and community investment are core to our company values and growth plans, and I’m confident John will be a great asset in Charlotte and future markets throughout the southeast.”

Employers are attracted to OurHealth’s model for three key reasons — improved access to care for their employees, independence from any hospital system or network allowing for unbiased referrals and robust reporting capabilities that allow business owners to easily understand their return on investment.

OurHealth is on a mission to save employers $1 billion in healthcare costs, and to date has saved its clients more than $160 million. The company takes a patient-focused approach to care, including waiting room times of less than five minutes, appointments that average 20 to 40 minutes and a patient satisfaction score of 98 percent.

In 2018, OurHealth patients lost a combined 40,000 pounds and 32,000 points of LDL (“bad”) cholesterol. OurHealth clients enjoy an average savings of 17 percent on health plan costs through better management of chronic conditions, ER avoidance and reduced lab and drug costs. OurHealth clients include a wide range of employers of all sizes and industries, including the State of Indiana, City of Indianapolis, Anthem, CNO Financial and First Financial Bank.

###

About OurHealth

OurHealth provides employer-sponsored healthcare to organizations of all sizes via its onsite and near-site primary care clinics. OurHealth offers a comprehensive healthcare approach to its clients and their employees, which includes primary care services, wellness services, onsite laboratory and medication dispensing services and referral guidance. OurHealth operates clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee. To learn more about OurHealth, visit www.ourhealth.org.

State of Indiana Opens Onsite Primary Care Clinic at Government Center

Government Center Clinic by OurHealth brings convenient, affordable onsite healthcare to more than 7,500 state employees.

INDIANAPOLIS — Through a partnership with Indianapolis-based OurHealth, the State of Indiana has opened an onsite clinic at the Indiana Government Center. More than 16,000 state employees and their family members live or work nearby. Government Center Clinic by OurHealth, which begins operations today, provides comprehensive primary and immediate care medical services to covered employees and their families.

“Indiana is making great strides to improve quality of life for Hoosiers – and that includes improving access to healthcare,” Gov. Eric J. Holcomb said. “Offering medical care when and where it is most convenient for employees not only makes for a better workplace, it supports overall wellness.”

Founded in 2009, OurHealth provides employer-sponsored onsite and near-site primary care clinics and wellness programming. The company’s primary care model is designed to address three factors – patient access, quantifiable health improvements and overall cost.

The model leverages technology and data to learn unique organizational challenges and inform custom healthcare solutions addressing the needs of each workforce. Each solution embraces the growing body of research confirming more focused time with patients leads to a higher standard of care, and in turn, predictable savings.

Clinic providers are empowered to spend quality time with each patient, which further enhances individualized treatment plans and results in greater patient success.

“OurHealth provides employees and their families with the healthcare they need, when and where they need it, all while saving them and their employers a lot of money,” said OurHealth co-founder and CEO, Ben Evans. “As an Indiana-based company, we’re thrilled to partner with the State of Indiana to improve the health of thousands of Hoosiers while also generating measurable savings for Indiana taxpayers.”

The company currently operates clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee.

OurHealth clients enjoy an average savings of 17 percent on health plan costs through better management of chronic conditions, ER avoidance and reduced lab and drug costs. The company’s Indiana clients include a wide range of employers, including CNO Financial Group, Ice Miller, the Indianapolis Airport Authority and the City of Indianapolis.

The onsite clinic is one of several enhancements this year that promote a healthy workforce and reduce healthcare costs while supporting the State’s emphasis on engagement through wellness and clinic services. Onsite and online wellness coaches are now available to covered employees and spouses throughout the state, part of a program that rewards employees with reduced premiums and other incentives when they complete best practices for proactively supporting good health. And the State now offers an interactive online platform, also in conjunction with OurHealth, which engages participants in wellness activities and competitions linked to healthy living and overall wellbeing.

In addition to these benefits, the State is continuing a heightened focus on mental health as a critical component of well-being by increasing employee access and options in 2019 for counseling sessions with licensed therapists under its employee assistance program.

About OurHealth
OurHealth provides employer-sponsored healthcare to organizations of all sizes via its onsite and near-site primary care clinics. Its system of industry-leading near-site clinics, called the MyClinic network, significantly lowers the barrier to entry by allowing employers to gain immediate access to a network of primary care clinics. OurHealth offers a comprehensive healthcare approach to its clients and their employees, which includes primary care services, wellness services, onsite laboratory and medication dispensing services and referral guidance. OurHealth has clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee. To learn more about OurHealth, visit www.ourhealth.org.

 

OurHealth Patient Success: Adam’s Story

Adam Finn of Indianapolis says he struggled with obesity for most of his adult life. Several unsuccessful attempts at weight loss over the years left him feeling jaded, so he never imaged a routine medical appointment with OurHealth would be the catalyst for significant change.

Adam first visited OurClinic @ Woodland in August of 2018 for a medication consultation. The clinic provides onsite primary care and wellness services for Genesys employees in Indianapolis.

During his consultation, Adam saw Tish Lynch, a physician assistant at OurHealth. Tish performed routine lab work that revealed he had high blood sugar and elevated levels of fat in his liver, also referred to as fatty liver disease.

Tish warned Adam that if left untreated, fatty liver disease can cause serious damage to the liver. It was a stark wake-up call, to say the least.

Adam says Tish then suggested he meet with Debbie Richardson, a certified health coach with OurHealth.

“I was a little skeptical at first because I’ve been on a weight rollercoaster for probably 15 years and I’ve been on huge swings,” he says. “I didn’t know that a health coach would be able to tell me anything I didn’t already know. I figured ‘Hey, it’s here, it’s a resource so I’ll give it a shot.’”

Getting Back on Track

Adam began meeting regularly with Debbie to chart a healthy path forward, which involved improving his diet and getting more exercise. Rather than taking drastic steps and cutting out entire food groups, Adam says they took a more practical approach and focused on moderation.

“I haven’t eliminated anything from my diet,” he says. “Now, I’m really focused on portions. Debbie has helped me realize and helped hold me accountable that if I want some cookies, I’ll just have two.”

Adam says being held accountable to someone outside of his close circle of friends and family played a major role in his success.

“In the back of my mind, I want to perform well and show results,” he says. “So, that’s just an intrinsic factor that keeps me going.”

While he needed help getting his diet under control, Adam says Tish’s warning was all the motivation he needed to start moving.

“I’ve been on a complete tear,” he says. “I haven’t missed a day of exercise in 80 days, whether it’s walking, elliptical, running or weight lifting. It’s just been a huge change.”

Within five months of starting health coaching with OurHealth, Adam says he’s shed an impressive 50 pounds, his liver is healthy and his blood sugar has dropped to a normal level. More importantly, he feels like he has a new outlook on life.

“What’s different this time about any other weight loss I’ve gone through is the confidence I’ve gained through my interactions, and I’ve realized I don’t need to be so negative on myself,” he says. “What’s happened in the past has happened. I can’t change that.”

Adam says he’s confident he’ll continue to lead a healthy lifestyle and is excited about the future. Ultimately, he’s grateful to have Debbie and the clinic staff located onsite at Genesys.

“Everybody has been super friendly,” he says. “It’s been an excellent experience and I would recommend it to anybody.”

For Indiana non-profit Bosma Enterprises, an unwavering mission to help employees lead healthier lives

For more than 100 years, Bosma Enterprises has led the way in fulfilling its mission to support and serve Indiana’s citizens who are blind and visually impaired, serving nearly a thousand clients each year. Programs range from counseling and support to job training and skills development to help adults stay self-sufficient. It also operates a production, warehouse and fulfillment business that provides employment opportunities for employees with vision loss that may not otherwise be available because they face a 70-percent unemployment rate.

And although its workforce is unique – more than half of its employees experience low vision, the challenges that Bosma faces as a healthcare benefits provider are familiar to many employers: Rising healthcare costs, the increasing prevalence and cost impacts of chronic conditions such as diabetes and the need to help employees gain better access to more convenient healthcare.

Addressing cost by giving employees more

To help counteract these factors, Bosma selected OurHealth as its near-site primary clinic provider for medical plan members. Through the partnership, employees and dependents can access primary care and other healthcare services via OurHealth’s network of seven Indianapolis-area MyClinics, including MyClinic @ Traders Point, which is only about 10 minutes from Bosma Enterprises headquarters on Indianapolis’ northwest side.

 

Image courtesy of Bosma Enterprises.
“The partnership with OurHealth is a perfect example of where we can do something that is going to make it easier for our employees to get services and maintain their health,” Matlock says.

 

“We felt it might help us address the rising healthcare costs that we were experiencing as everybody else is,” says Senior Benefits Manager Joseph Matlock. “We want to help our employees maintain their health in any way we can. The other part of it was convenience and just how much easier is it if you are not feeling well when there’s a near-site clinic that you can just run to during the day versus having to get an appointment then set up your transportation for three or four days later, or having to find somebody to take you to the clinic. We felt it was a benefit we can add as far as the things that we offer to show our employees that we value them.”

The accessibility of a primary care provider where employees could receive help managing and reducing the impact of chronic conditions such as diabetes – a leading cause of blindness and vision loss – were also important factors, Matlock says.

More than just convenient healthcare

Not only does Bosma help employees access convenient healthcare, but they also help ensure employees make it to their appointments as transportation can be especially challenging for people with low vision or blindness. When and if an employee schedules a clinic appointment during work hours, Bosma provides free transportation to the clinic, helping employees keep their appointment and stay on track with preventive healthcare. The firm also encourages healthy behaviors with a wellness incentive program that encourages regular preventive primary care, vision and dental care check-ups and other amenities, including a recently opened onsite fitness center.

“We just think that as a company who cares about their employees, we want to provide the best opportunities,” Matlock says. “The partnership with OurHealth is a perfect example of where we can do something that is going to make it easier for our employees to get services and maintain their health.”

OurHealth Patient Success: Mark’s Story

Officer Mark Parrott’s beat with the Charlotte-Mecklenburg Police Department keeps him in top physical shape, so he knew something was wrong when his health took a dramatic turn.

“I started having increased thirst, increased urination and I noticed weight loss after that,” Parrott says. “It progressed for almost a week and I lost close to 10 pounds.”

Parrott could access OurHealth’s MyClinic network with no co-pay through his employer benefits with the City of Charlotte, so he scheduled an appointment at MyClinic @ Wilkinson Blvd.

Parrott’s symptoms were common indicators for diabetes, so the clinic staff performed a hemoglobin A1c test to check his blood sugar. The results were shocking — his A1c was upwards of 11. An A1c of 6.5 and above indicates diabetes, according to the Mayo Clinic, and Parrott was diagnosed with diabetes.

His provider started him on medication, and Parrott began checking his blood sugar daily, but his symptoms didn’t improve much. On a return visit, his provider recommended he meet with Lynn Campbell, a Certified Diabetes Educator with OurHealth.

Getting Back on Track

Campbell helped Parrott develop his diabetes self-management skills, which included taking insulin shots with each meal and monitoring his carb intake to control his blood sugar. Within a few days, he started to feel better, and after a few weeks he returned to his normal weight, but his A1c still hovered around 9.

That’s when Parrott saw an ad for a device that attaches to the skin and monitors blood glucose 24/7. He mentioned it to Campbell, and with her blessing, began using it to more accurately measure his blood sugar.

“That has helped a lot with me being able to provide accurate numbers to Lynn because before I was just pricking my finger 6 to 8 times a day, and it might have been during a low period or a high period,” Parrott says.

Within a few weeks of using the device, Parrott says his A1c dropped to 6.5. “The doctor thought that was excellent for only having diabetes for a little over a year,” he says.

Today, Parrott says he feels as good as he did before the symptoms began, and his only issue now involves the occasional dizziness that occurs when his blood sugar level drops. When he’s on patrol, Campbell suggested Parrott keep fast-acting glucose tablets on hand to bring his blood sugar back up.

“I’ve actually had to use them a number of times because sometimes it gets so low and you have nothing available to you to bring it up,” he says.

Parrott says he feels grateful to have the clinic benefit and wonders how long he would have waited for treatment if he didn’t have the option.

“In all honestly, I would have waited until I found a doctor available to take me if it had not been for the fact that OurHealth has no co-pay for me.”