OurHealth Patient Success: Lisa’s Story

Athletics have always been a big part of Lisa Herron’s life. She’s a former aerobics instructor, kickboxer and runner. In 2012 alone, Lisa completed six half-marathons.

But her genetics ultimately caught up with her. Over the last few years, Lisa underwent a foot surgery, followed by two cervical spine surgeries. She says it made it difficult to stay physically active.

In early 2019, Lisa started a job at OneAmerica Financial Partners in Indianapolis. She was due for her annual physical and could access OurClinic @ The Tower as a part of her employer benefits, so she scheduled a biometric screening. The results were a stark wake-up call.

“They didn’t come back favorably,” she says.

Lisa’s A1c measured 8 percent and her triglycerides measured over 500 mg/dl. An A1c reading above 6.5 percent indicates diabetes, while a triglyceride reading of 500 mg/dl falls in the “very high” range, according to the Mayo clinic.

Lisa had no idea she was at risk of diabetes. There’s a family history, but she says the thought never crossed her mind.

“It scared the daylights out of me,” she says. “But I wanted to live. In the past few months, I’ve lost four friends because of heart attacks and strokes, so it fueled me to be healthier.”

Lisa joined a diabetes support group and her benefits manager at OneAmerica encouraged her to try health coaching. That’s where she first met Debbie Richardson, a health coach with OurHealth.

Lisa was determined to change her lifestyle and get healthy. She began meeting regularly with Debbie and together they charted a healthy path forward that focused on lifestyle changes, not medication. She also joined a gym and started exercising several times per week.

Lisa says changing her diet was the hardest part.

“I love to cook, so I’ve had to reinvent the wheel of having healthier options,” she says. “Debbie’s guidance was that 90 percent of what goes on my plate needs to be vegetables with a clean protein.”

Lisa committed to eating only 1,600 calories per day and stuck with it. To help hold her accountable, Debbie helped her sync an app on her phone with her Fitbit so she could monitor her daily calorie intake.

Within three months of starting health coaching, Lisa’s A1c and triglycerides both dropped to a healthy measure (without the use of medication) and as an added bonus, she lost 30 pounds.

Lisa credits her success to the accountability and guidance she received from Debbie, and the support of her employer and the OurHealth clinic staff.

“She’s embraced the entire journey for me,” Lisa says. “The whole clinic and my employer more than wrapped themselves around me. It’s nice having the accessibility to have it done right here at our office building.”

Today, Lisa says she feels great and is full of energy. In May, she logged 100 miles on the treadmill. And her positive attitude has influenced friends and family to also make healthy lifestyle changes. Lisa’s mother recently lost 15 pounds while her boyfriend dropped 30 pounds.

“I’m trying to be a kick-ass 50-year-old,” she says, adding that she’s already signed up for the OneAmerica 500 Festival Mini-Marathon in 2020.

“This isn’t just a quick fix for me,” she says. “I have to own this destiny. That’s been my biggest takeaway from Debbie. This isn’t going to be three months and ‘Oh, look at what I did.’ Because of genetics and my age, this will be my lifestyle moving forward.”

OurHealth Patient Success: Barb’s Story

Barb Price says she began experiencing irregular bleeding one day while at work, and initially didn’t think much of it.

“I was going to dismiss it, and one of my co-workers put her mom hat on, and her mom foot down and was like, ‘You’re calling your doctor,’” Barb says.

Barb uses OurHealth as her primary care provider, so she scheduled an appointment that day at MyClinic @ Traders Point, which she can access as an employee benefit through her job at Bosma Enterprises. She says the clinic staff was immediately concerned and told her to come in as soon as possible.

Bosma Enterprises provides employment, rehabilitation and training for people with blindness or visual impairment, and over half of their employees – including Barb – are legally blind. To accommodate their employees’ needs, Bosma Enterprises offers transportation services to and from the clinic.

“Even if you schedule the same day, Bosma will put in a request for a driver,” Barb says. “And OurHealth’s really good about calling back over when we’re done so they’ll send somebody back over to get us.”

Barb saw OurHealth physician Dr. Mark Fakhoury, who determined she needed to see an OBGYN, and OurHealth’s referral team scheduled an appointment for Barb a week later at St. Vincent in Indianapolis. The OBGYN performed a dilation and curettage procedure, which revealed precancerous cells.

“They referred me to another doctor, a gynecologic oncologist at St. Vincent, and they decided to do a full hysterectomy,” Barb says. “Upon doing that, they found that I had Stage 1, Grade 1 uterine cancer. They went ahead and did a five-dose radiation treatment, internal radiation treatment to make sure they had gotten it all.”

Barb is now feeling better, and she says she’s grateful Dr. Fakhoury and the clinic staff took the time to listen to her concerns.

“The day I was there, I know there was at least an hour that the doctor spent with me,” she says. “OurHealth takes the time to spend personal time with their patients and takes the extra time to make them feel like they’re somebody, not just shuffle you in and shuffle you out. Had I not called into the doctor that day, who knows six months from now what would’ve been going on.”

Harris Teeter Selects OurHealth for Near-Site Clinic Solution

Supermarket chain is latest employer to join the Charlotte MyClinic network

CHARLOTTE (May 21, 2019) – OurHealth, the nation’s leading provider of near-site primary care clinics for employers, today announced a partnership with supermarket chain Harris Teeter.

OurHealth will provide a full suite of primary care services, including wellness screens, physicals, acute care and health coaching for the company’s more than 2,500 Charlotte-area associates and their covered dependents. Based in Matthews, North Carolina, Harris Teeter operates over 230 grocery stores and 14 fuel centers across the South Atlantic states.

OurHealth entered the Charlotte market in January 2016 with its system of industry-leading near-site clinics, called the MyClinic network, and today has five convenient locations around the city: Uptown, Tower Place, Northlake, Wilkinson Boulevard and Albemarle Crossing. The partnership with Harris Teeter adds to OurHealth’s growing client roster, which includes the City of Charlotte, Mecklenburg County and Belk Department Stores.

The MyClinic network significantly lowers the barrier to entry by allowing employers to gain immediate access to a network of primary care clinics that are conveniently located within a 10-minute drive of the employee’s home or office. OurHealth’s MyClinic network includes seven clinics in Indianapolis and three in Cincinnati.

“Being an incredible place to work and shop starts with having associates who feel their best and provide world class service to our shoppers,” said Danna Robinson, communication manager for Harris Teeter. “Being healthy is a big part of that equation, and we’re thrilled to be able to offer our valued associates primary care through OurHealth.”

Employers are attracted to OurHealth’s model for three key reasons — improved access to care for their employees and their dependents, independence from any hospital system or network allowing for unbiased referrals and robust reporting capabilities that allow business owners to easily understand their return on investment.

“We’re excited to welcome Harris Teeter to our growing Charlotte MyClinic network,” said Ben Evans, OurHealth CEO and co-founder. “Savvy businesses are actively working to make an immediate impact on their health spending, and our model has proven an effective solution for our Charlotte partners.”

OurHealth is on a mission to save employers $1 billion in healthcare costs, and to date has saved its clients more than $160 million. The company takes a patient-focused approach to care, including waiting room times of less than five minutes, appointments that average 20 to 40 minutes and a patient satisfaction score of 98 percent.

In 2018, OurHealth patients lost a combined 40,000 pounds and 32,000 points of LDL (“bad”) cholesterol. OurHealth clients enjoy an average savings of 17 percent on health plan costs through better management of chronic conditions, ER avoidance and reduced lab and drug costs. OurHealth clients include a wide range of employers of all sizes and industries, including the City of Indianapolis, Anthem, First Financial Bank, CNO Financial Group and the Indianapolis Airport Authority.

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About OurHealth

Founded in 2009, OurHealth provides employer-sponsored healthcare to organizations of all sizes via its onsite and near-site primary care clinics. OurHealth offers a comprehensive healthcare approach to its clients and their employees, which includes primary care services, wellness services, onsite laboratory and medication dispensing services and referral guidance. OurHealth operates clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee. To learn more about OurHealth, visit www.ourhealth.org.

OurHealth Patient Success: Scott’s Story

For years, Scott Hutchison put off going to the doctor. But as his 70th birthday approached, he had a sudden change of heart.

“I had experienced great health for a number of years,” Scott says. “But something just gnawed at me, that I needed to get in and at least have a physical, which I did.”

Scott could access OurHealth’s Indianapolis MyClinic network via his employee benefits at Anthem Insurance in Indianapolis, so he scheduled a physical exam at MyClinic @ PNC.

That’s where he first met Dr. Eric Wallisa.

“I met Eric and liked him a lot,” Scott says. “One thing that caught his eye were two lumps on my neck. I’d had them for 1 to 2 years and was initially told informally by an RN that they were most likely little cysts.”

Dr. Wallisa took a blood draw and told Scott he was concerned about the lumps. They could be harmless, he said, but the lab work would be the “tale of the tape.”

“I said, ‘I’m not asking you to make a judgement without having all the facts, but what do you think it could be?’” Scott says. “He said, ‘Well, it could be a form of a blood disease and, based upon your age, it could be a form of leukemia. But let’s find out.’”

Scott’s physical was on a Friday. On Saturday, he received a startling call from the lab.

“They basically said my white blood cell count was off the charts,” Scott says. “They didn’t tell me the numbers but said I should get in to see my primary care physician immediately, which I was able to do with Eric on Monday. So, the access with OurHealth is spectacular, and especially in cases like mine.”

Scott’s white blood cell count measured an excess of 250,000 mcL: A normal reading measures 3,400 to 9,600 mcL, according to the Mayo Clinic.

Dr. Wallisa suspected Scott had chronic lymphocytic leukemia (CLL). The next step was to have a hematologist oncologist confirm the results. He gave Scott a list of suggested providers and asked him to let him know once he’d made a decision. Within a week, OurHealth’s referral coordinator team was able to schedule an appointment for Scott with a hematologist oncologist at Community Hospital in Indianapolis.

“They looked at everything and did their own blood work,” Scott says. “They confirmed the diagnosis of CLL and we discussed an array of treatment options.”

CLL is a form of blood cancer that targets a group of white blood cells called lymphocytes, which help the body fight infection. There is no cure for CLL, but it’s manageable with proper treatment, and patients can live for years with minimal disruption.

Scott began a six-month treatment plan of targeted therapy that included a combination of chemotherapy and medication. Almost immediately, he says his white blood cell count started to fall. And with each subsequent treatment, it ticked even lower.

Scott says his treatments were exhausting, but otherwise he feels fortunate that he didn’t experience any negative side effects. He didn’t get sick, and he never lost his hair.

After the initial six months, Scott’s white blood count returned to a healthy level, but because CLL isn’t curable, his oncologist gave him a couple of options for going forward. Scott chose to continue his targeted therapy for another 12 months, but they switched to a bi-monthly schedule.

Today, Scott says he’s feeling good and his treatment is going well. A recent CT scan revealed his lymph nodes have returned to normal size. He says he’s grateful to have met Dr. Wallisa — who he credits with saving his life — and he now utilizes him as his primary care physician.

“I call him if I feel anything out of the ordinary, because he is just all over it and has given me spectacular guidance,” Scott says. “If I call in, I hear from him that day.”

And even though Scott’s condition has improved dramatically, he says Dr. Wallisa remains as vigilant and proactive as ever.

“During a recent visit, he told me, ‘You dodged a bullet with that diagnosis—which is a great thing, but my job isn’t over. My job is to keep you healthy and make sure that something else doesn’t come along to complicate things, like going forever without a colonoscopy. So, you need to go get a colonoscopy.’”

OurHealth Patient Success: Jim’s Story

Jim Sturgeon says he never imagined the discomfort he felt in his chest signaled a far more serious problem.

“I was having sporadic chest pains off and on for a couple of weeks,” he says. “Initially, it started as a pressure in my chest. I had never felt it before, but I didn’t think it was my heart.”

Jim says it wasn’t really a sharp pain, but more of a dull pressure that initially lasted for a few moments. But after the symptoms became more frequent and long-lasting, he decided to seek medical help.

Jim saw nurse practitioner Elizabeth Jernagan during his initial visit at OurHealth @ Haynes Health Care Center, which he could access through his employer benefits at Haynes International in Kokomo, Indiana.

“She examined me and said, ‘You need to go and take a stress test,’” Jim says.

Two days later Jim went in for a cardiac ECG test, which involves walking on a treadmill while sensors measure how the heart responds to stress. He says he was on the treadmill for less than a minute before the nurse rushed to get a doctor.

“He looked at the monitors and said, ‘Stop, you need to sit down,’” Jim says. “They gave me nitroglycerin to calm my heart down and then started prepping me to be taken to the cardiology catheter unit to have an emergency procedure performed where they went up through my groin and put three stents in arteries coming out the right side of my heart. The following Tuesday I went back and they put two stents in the left side.”

What Jim didn’t realize is he was on the verge of having a heart attack. He says he’s fortunate Elizabeth immediately recognized his symptoms.

“It was primarily Elizabeth who diagnosed me,” he says. “Who knows if I would have died or had some major problem. I feel very fortunate Elizabeth was there and told me what to do. She very well may have saved my life.”

Jim says the fact that he was able to quickly schedule an appointment at OurHealth @ Haynes Health Care Center was another factor.

“I called that morning and got in that afternoon,” he says.

Today, Jim says he’s feeling much better – he’s started exercising regularly and he’s changed his diet. Most importantly, he says his heart wasn’t permanently damaged.

“I’m not ready to run a marathon but having blood flow to all regions of my heart is awesome,” he says. “This was a huge wake-up call. I got in at the right time and hopefully I now have a new lease on life.”

State of Indiana Opens Onsite Primary Care Clinic at Government Center

Government Center Clinic by OurHealth brings convenient, affordable onsite healthcare to more than 7,500 state employees.

INDIANAPOLIS — Through a partnership with Indianapolis-based OurHealth, the State of Indiana has opened an onsite clinic at the Indiana Government Center. More than 16,000 state employees and their family members live or work nearby. Government Center Clinic by OurHealth, which begins operations today, provides comprehensive primary and immediate care medical services to covered employees and their families.

“Indiana is making great strides to improve quality of life for Hoosiers – and that includes improving access to healthcare,” Gov. Eric J. Holcomb said. “Offering medical care when and where it is most convenient for employees not only makes for a better workplace, it supports overall wellness.”

Founded in 2009, OurHealth provides employer-sponsored onsite and near-site primary care clinics and wellness programming. The company’s primary care model is designed to address three factors – patient access, quantifiable health improvements and overall cost.

The model leverages technology and data to learn unique organizational challenges and inform custom healthcare solutions addressing the needs of each workforce. Each solution embraces the growing body of research confirming more focused time with patients leads to a higher standard of care, and in turn, predictable savings.

Clinic providers are empowered to spend quality time with each patient, which further enhances individualized treatment plans and results in greater patient success.

“OurHealth provides employees and their families with the healthcare they need, when and where they need it, all while saving them and their employers a lot of money,” said OurHealth co-founder and CEO, Ben Evans. “As an Indiana-based company, we’re thrilled to partner with the State of Indiana to improve the health of thousands of Hoosiers while also generating measurable savings for Indiana taxpayers.”

The company currently operates clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee.

OurHealth clients enjoy an average savings of 17 percent on health plan costs through better management of chronic conditions, ER avoidance and reduced lab and drug costs. The company’s Indiana clients include a wide range of employers, including CNO Financial Group, Ice Miller, the Indianapolis Airport Authority and the City of Indianapolis.

The onsite clinic is one of several enhancements this year that promote a healthy workforce and reduce healthcare costs while supporting the State’s emphasis on engagement through wellness and clinic services. Onsite and online wellness coaches are now available to covered employees and spouses throughout the state, part of a program that rewards employees with reduced premiums and other incentives when they complete best practices for proactively supporting good health. And the State now offers an interactive online platform, also in conjunction with OurHealth, which engages participants in wellness activities and competitions linked to healthy living and overall wellbeing.

In addition to these benefits, the State is continuing a heightened focus on mental health as a critical component of well-being by increasing employee access and options in 2019 for counseling sessions with licensed therapists under its employee assistance program.

About OurHealth
OurHealth provides employer-sponsored healthcare to organizations of all sizes via its onsite and near-site primary care clinics. Its system of industry-leading near-site clinics, called the MyClinic network, significantly lowers the barrier to entry by allowing employers to gain immediate access to a network of primary care clinics. OurHealth offers a comprehensive healthcare approach to its clients and their employees, which includes primary care services, wellness services, onsite laboratory and medication dispensing services and referral guidance. OurHealth has clinics in Indiana, Illinois, North Carolina, Ohio, Pennsylvania and Tennessee. To learn more about OurHealth, visit www.ourhealth.org.

 

OurHealth Patient Success: Brandy’s Story

I first visited MyClinic @ Northlake approximately three years ago. Honestly, I’m not sure if I remember exactly why, but it was either to get my biometric screening or due to a cold. I can access the clinic through my husband’s employer benefits with the City of Charlotte.

At the time, I wasn’t actively in control of my health and was more than frustrated by the climbing co-pay every time I stepped into a doctor’s office. We heard we could access the Charlotte MyClinic network with no copay, and I admit I was more than skeptical at first. I thought, “There’s no way this is quality healthcare if there’s no copay and there are so many locations to choose from.” Reluctantly, though, and because I had lost hope in my previous primary care physician, I decided to schedule an appointment.

When I first met Dr. Teressa Watts, I was blown away. She is very attentive, knowledgeable and personable. At some point early on in our medical relationship, I ended up asking Dr. Watts, “So, could you be my primary doctor?” And thus, it began.

Before becoming Dr. Watts’ patient, I was already diagnosed with bipolar disorder, hypertension, prediabetes, anxiety and endometriosis with PCOS. I requested for all of my medical records to be sent to Dr. Watts and updated her on all my present-day medical conditions. It’s quite a laundry list of conditions to take on from a brand-new patient, but I think she could tell I was struggling to find a doctor that I could connect with, confide in and have hope in.

Shortly thereafter, I had an onset of tough allergies that I didn’t even know I had. I went through months of difficult breathing, chronic sinus infections and headaches. After several treatments of inhalers, nebulizers and steroids, Dr. Watts referred me to Carolina Asthma & Allergy—it was a real game changer! I’m now receiving two allergy injections weekly and haven’t suffered a sinus infection in over a year. I’m so thankful that Dr. Watts didn’t continue to drag out one round of antibiotics after another and one inhaler on top of the other. She realized something else was going on and was quick to refer me to an allergist. The entire process was very seamless.

My next obstacle – weight loss. Boy, what a challenge that is! Dr. Watts has never made me feel inferior or badly about my weight. She has always listened to every single complaint and treated each one individually while educating me on its relation to my overall health. Around the latter part of 2017, I voiced my sincerest desire to Dr. Watts to be healthier and lose weight. She was very realistic with me and explained that I shouldn’t expect too much from myself over the holiday season. She told me that it’s one small decision after another, and I have to tackle a different task daily and take small steps towards that giant goal. I made some drastic changes in my diet in January of 2018 and in February I joined Weight Watchers. By June, I had successfully lost over 60 pounds and couldn’t wait to see Dr. Watts again and show her.

At my most recent biometric screening, my waist is the smallest it has been in two years, my blood pressure is spectacular, I’m no longer at risk for prediabetes and my allergies are very well-managed.

Since becoming a patient of the OurHealth clinic, I’ve been able to find a wonderful balance for all of my different medications and for the first time in my life, I feel completely in control of my health. I know that I have a lot of work left to do, but I’m hopeful and supported in reaching my goals.

Dr. Watts and I communicate often on the OurHealth portal, in person and via phone consultations. I believe she has a vested interest in me, my health and my well-being. Dr. Watts understands my nuances and how particular I am about seeing different providers. She knows that I drive 45 minutes one way just to see her and she is always very respectful of my time with her.

I used to dread going to the doctor’s office. I used to feel completely hopeless—as if a good doctor didn’t even exist. The availability and accessibility of the OurHealth clinic cannot be matched. From the immediate sick visits at any of their locations, to the delivery of prescriptions from HomeMeds, I’m beyond impressed and so thankful. If I still feared having to call a doctor or drag myself into their office, there’s no doubt I would not be in such a healthy state of mind and body like I am now.

Thank you, Dr. Watts, and to each and every nurse and phone representative I’ve ever encountered at OurHealth! I’ve literally never had a single negative or unpleasant experience in over three years. Dr. Watts, Lori Buckner, Teresa Watson, Beth Scheck and Nichelle Simpson have changed my life. I’m so humbled and beyond blessed to be their patient (their favorite patient, I’m sure!).

– Brandy Teets, OurHealth Patient

OurHealth Patient Success: Andrenetta’s Story

For years, Andrenetta Galloway of the Charlotte-Mecklenburg Police Department suffered from “strange” health symptoms that included unexplained rashes, severe leg and foot pain, debilitating headaches and extreme fatigue.

At first, the symptoms would come and go, but overtime they became so severe she could no longer function. Desperate to find the cause of her agony, Andrenetta says she visited four different doctors, but none seemed to understand what was wrong.

“I had been on multiple medications and none of them were working,” she says. “They’d do basic blood work and say, ‘We can’t find anything serious to be worried about.’”

But Andrenetta clearly knew something was wrong.

“I was missing a lot of work and lost a lot of weight,” she says. “I was so sick and couldn’t get any information on what was wrong with me. I didn’t know if I had cancer or what. I was scared to death.”

One day, Andrenetta saw a flyer hanging in the police department promoting OurHealth benefits for City of Charlotte employees and decided to schedule an appointment.

She met with Dr. Teressa Watts, OurHealth regional medical director, during her initial appointment, and admits she was surprised by her in-depth questioning.

“At the time, I was kind of laughing that she wanted to know my entire life history,” Andrenetta says. “But I was thinking in the back of my mind, ‘What if I find out what’s wrong with me?’”

Near the end of her appointment, Dr. Watts asked Andrenetta if she’d ever been tested for lupus.

“She said, ‘I really feel like we need to explore it,’” Andrenetta says. “She told me what the testing would involve and gave me really in-depth information. I was satisfied with what she said as far as the route we were going to take. For once, it felt like someone was trying to help me.”

The test results confirmed Dr. Watts’ suspicion, and Andrenetta was diagnosed with lupus.

She’s now in treatment and has to have infusion therapy a couple of times per month, but ultimately, she feels significantly better.

“I’m not going to say I’m 100 percent now, but I’m 100 percent better than I was before I started dealing with Dr. Watts at the clinic,” she says. “I’m on a lot of different medications, but they are the right medications.”

After four miserable years, Andrenetta says she’s relieved to know the cause of her suffering.

“I’m grateful that the City came up with this because I don’t know what shape I’d be in right now if I hadn’t started seeing Dr. Watts,” Andrenetta says. “She took the time to go the extra mile and help me.”

By Mike LaFollette

OurHealth Patient Success: Tom’s story

Maintenance supervisor Thomas Books was at a routine appointment to refill a prescription when Elizabeth Jernagan, a family nurse practitioner at OurHealth @ Haynes Health Care Center, asked how he’d been feeling.

“I told her that I felt like an 80-year-old man trapped in a 60-year-old body,” Books says.

Books’ symptoms included feeling tired and sluggish, and he noticed he was drained of energy by 10 a.m. each day. He mentioned those symptoms to his family doctor, but never felt like the doctor paid much attention to his concerns.

Jernagan clearly thought Books’ symptoms warranted further attention.

“She sent me to have a stress test, which I failed,” Books says. “Then they sent me to Howard Community to have a heart catheterization and the doctor said I was so blocked up that even eight stints wouldn’t open me up.”

Less than a week later, Books underwent quadruple bypass surgery in Indianapolis—a procedure that likely saved his life.

“I’m glad somebody finally listened to me,” Books says. “I like how much time they take with us – they actually have the time. I’m glad Elizabeth listened to me and I’m really happy with the referrals OurHealth gave me. It’s nice they take the time to do that.”

Now in rehab therapy, Books says he’s making solid progress in his recovery

“I feel pretty good,” he says. “I’m short-winded, which is to be expected from having quadruple bypass surgery, but I definitely feel a lot better.”

Meet Mark Fakhoury, MD

Dr. Fakhoury has more than 20 years of experience serving patients in Indiana. He earned his Doctor of Medicine from the Kansas School of Medicine and completed his residency training in family medicine at Community Health in Indianapolis. Dr. Fakhoury is passionate about building lasting relationships with his patients to help them live and feel their best.

What made you decide to pursue a career in medicine?

My father was a family doctor, so I had always thought I’d be a doctor like my Dad. He was someone I deeply respected. He taught me a lot about being a caring person.

Which areas of medicine/wellness are you most passionate about?

I take a whole-person approach to medical care. I think there are many aspects of our lives that affect one’s health, so I try to take those things into account. I enjoy working with patients to maintain good health habits and take steps to improve in areas that need it. I enjoy building good relationships with my patients so we can partner together to be help them live a healthy life.

Why do you like practicing at OurHealth?

OurHealth emphasizes those things that I’m most passionate about. They give providers the time and resources to do more than just treat an illness, but to focus on the whole person. I am thankful that having the clinic available takes away a lot of the financial barriers that people have that would keep them from getting the care they need. I like being able to offer medical care that often goes above and beyond what people would ordinarily expect.

Tell us a little about your family.

I was born and raised in Kansas City, Missouri. My wife and I met while I was in medical school at the University of Kansas School of Medicine in Kansas City, Kansas. We have been happily married for 26 years. We have two kids in college. Our son is studying environmental science and art at Goshen College. Our daughter is studying sustainability, anthropology and Spanish at IU Bloomington.

What do you like to do in your free time?

I enjoy being outside and I try to take a walk most days. I have been involved with Boy Scouts since I was a boy. I am an Eagle Scout and my son is as well. After he graduated, I decided to stay on as Assistant Scoutmaster. I am also on the missions committee at First Baptist Church of Indianapolis. When I’m not involved in those activities, I like to do home improvements or play around making things with wood.

What’s one fun fact about you that your patients might find interesting?

Several years ago, my wife and I took some ballroom dance lessons. We found that it is a great activity to do as a couple, so we have continued taking lessons and enjoy that together almost every week.

Are you an OurHealth patient? Schedule an appointment with Dr. Fakhoury at member.ourhealth.org.